Privacy Notice
The Videotel Digital Privacy Hub is a resource for our customers. You can view our Privacy Policy and learn more about our privacy practices and how you can control your personal information. Plus, you'll find links to third parties that provide information on how to protect your identity online.
We take your privacy seriously, and we want you to know how we collect, use, share and protect your information
This Privacy Policy tells you:
• What information we collect
• How we use that information
• How we may share that information
• How we protect your information
• Your choices regarding your personal information
This Policy applies to Videotel Digital and videoteldigital.com
Information We Collect / Information You Give Us
We collect and store information you provide through our websites, mobile applications. For example, we collect information from you when you place an order, create an account, call us with a question, create a List, write a review, or use any of our services
The information we collect from you includes things like:
• Your name
• Your mailing address
• Your e-mail address
• Your phone number
• Your credit card number and other payment information
Automated Online Information Collection
We collect information related to your interactions with our websites and apps to create a superior, personalized shopping experience.. This information includes your IP address, browsing behavior while on our website, browser and device characteristics, and referring URLs. This information is collected and stored using a variety of common technologies, including various types of cookies, Flash cookies, web beacons, and tags.
Our websites and mobile applications are not designed to respond to "do not track" requests from browsers. To help us understand and enhance our interactions with you, we may permit web analytics and other providers to collect and process information on our websites using the technologies described above. We also may share personal information with those providers. We may have similar arrangements with interest-based advertisers. Interest-based advertising is covered in more detail below
Location Information
Some of our websites and mobile applications may collect certain information such as the type of mobile device you're. To allow any application to identify your location, you must enable this functionality through your mobile device's settings to allow the use of technologies such as Wi-Fi, GPS signals, cell tower position, or other technologies. Best Buy has no control over your device's settings.
Public Forums
Our websites offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them
How We Use the Information We Collect
We use the information we collect for things like:
• Fulfilling orders and requests for products, services or information Processing returns and exchanges
• Tracking and confirming online orders
• Delivering or installing products
• Marketing and advertising products and services
• Conducting research and analysis
• Establishing and managing your accounts with us
• Communicating things like special events, promotions and surveys
• Identifying you on our websites and tailoring advertisements and offers to you (both on our websites and on other websites) based on your interactions with us in our stores and online
• Facilitating interactions with Videotel Digital and others, such as enabling you to e-mail a link to a friend
• Operating, evaluating and improving our business
Data Retention
We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements
How We Share the Information We Collect
Videotel Digital does not sell, rent or trade your personal information to third parties. We may share your information with third parties to perform services on our behalf such as:
• Fulfilling orders
• Delivering packages
• Scheduling and performing installations
• Servicing products
• Sending Videotel Digital marketing communications
• Conducting research and analysis
• Providing chat functions
Sometimes we may be required to share personal information in response to a regulation, court order or subpoena. We may also share information when we believe it's necessary to comply with the law. We may also share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of Videotel Digital, our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity.
We may also share personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event. You will be notified via e-mail and/or a prominent notice on our applicable website(s) of any change in ownership, as well as any choices you may have regarding your personal information
We use a variety of information security measures to protect your online transactions with us. The Videotel Digital websites use encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our websites such as ordering information, including your name, address and credit card number.
Your Choices Regarding the Information We Collect
You may choose to:
• Stop receiving marketing or promotional e-mails, direct mail, phone and mobile marketing communications
• Update and correct your personal information
• Deactivate your account
Request removal of content or personal information posted by you from our website, online service, online application, mobile application, blog, or community forum. In some cases, we may not be able to remove your content or personal information, in which case we will let you know if we are unable to do so and why. Please note: Even if we are able to anonymize or make your content or information no longer visible, this does not ensure complete or comprehensive removal of your content or personal information from the Internet as third parties may retain screen shots of Videotel Digital web pages (e.g., cache files
To do any of these, let us know by one of these methods:
• Follow the directions in a marketing e-mail or direct mail or mobile communication that you receive from us
• Call 800-878-4056 or 619-670-4412 with your request and current contact information
• Send an e-mail with your request and current contact information to: sales@videoteldigital.com
• Send a letter with your request and current contact information to:
Videotel Digital
681 Anita Street Suite 104
Chula Vista, CA 91911
Our website includes Social Media Features, such as the Facebook Like button and Widgets, the Share this button or interactive mini-programs that run on our website. These Features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the privacy policy of the company providing it.
Privacy Policy Updates
We may need to update our Privacy Policy as Videotel Digital and our customers grow and evolve. If we make material changes, we will notify you by e-mail (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective, as well as inform you of any choices you may have with respect to these changes
If you have questions or complaints regarding our privacy policy or practices, please contact us at:
• By Phone: 800-878-4056 or 619-670-4412
• By Email: sales@videoteldigital.com
• By Mail: Videotel Digital
681 Anita Street Suite 104
Chula Vista, CA 91911
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DVI SolutionsCompany Representative, Yong Wai Leong
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Royal Caribbean InternationalVideotel’s equipment has been a proven solution for many of our immersive entertainment activities. From laser tag to incredible escape rooms, Videotel’s equipment plays a vital role in our everyday operation and seamless delivery of experiences to our guests.
Jake McDaniel / Consultant, Media & Interactive Technology
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Salem HealthIn 2009 Salem Hospital began installing hospital grade DVD players in our common areas and patient rooms to help the people we serve and their families find as much comfort as we could provide during difficult times. I was meant to source these players and over the course of several years, we struggled immensely with numerous brands because of the high failure rates and poor customer service from the manufactures. While searching on the internet for a solution to an untenable problem we discovered Videotel. I asked for a rep to contact me with guarded optimism and shortly afterward Lisa Schneider from Videotel reached out to us. We worked out an arrangement to bring an HD2600 XD on campus for us to review. Our findings were that the unit was considerably higher-quality than we had seen before. We ordered a test run for a full floor remodel. We were involved in and closely watched for failure rates, and were very pleased to find that the Videotel units had a zero failure rate during the trial period and beyond. We are now in the process of transitioning all of our existing DVD players on our campus to Videotel, and we are also putting them in all new construction projects moving forward. Thank you, Lisa and the whole Videotel team for providing a high-quality product and a competitive price.
Jim S. / Facilities Administration
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Rockwell CollinsThe industrial DVD player from Videotel has been helping my company to reduce several hours of downtime in the test stations that need to reproduce DVD movies continuously for 48 hours.
Fidel Arrendondo Castro / Facilities Engineer
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Science Museum of OklahomaMost of our units have been replaced with Videotel equipment, many of which are still operating more than three years, as opposed to the few months we received from regular players.
Gary Jones / Exhibits Techniican
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Columbia River Maritime MuseumWe use Videotel units in many of our exhibits to loop video and image files. We currently have several VP70, VP71, HD2600XD, HD2700M units in our displays and even an original DVD unit that has been working for the past eleven years with daily use. The auto-looping on start-up feature is especially valued by our maintenance staff who have to open the museum galleries in the mornings. They know they can turn the power on to the exhibits and not have to “fuss” with the equipment. The reliability and ease of use are strong points to consider when looking for digital video display options. Also, over the years when we have had occasional issues, your technical staff has been very responsive and helpful in finding solutions to our concerns. I recommend Videotel products to my colleagues in the museum field with confidence.
Jeff Smith / Curator
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Criswell AutomotiveDigital signage in the automotive retail industry is critical to advertising and brand awareness. Choosing hardware from Videotel has provided consistent performance and results.
Chris Faber / IT Director
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Caesars Entertainment CorporationWe have had the VP71 industrial media player running 24/7 since February 2014 without a hiccup or reboot
Terry Wilkie / Technical director of entertainment for the Las Vegas Region
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President / TTC INC/ The Travelers ChannelIn the past (5) years, our company TTC INC/The Travelers Channel has purchased about 100 DVD Videotel units. The company operates a 24 hour visitors channel called The Travelers Channel in hotels, the Videotel DVD player has been the answer to our prayers. The DVD player runs 24 hours a day, like a fine Swiss watch. And if there is a power outage, the unit comes right back on without a manual reset. The Videotel DVD player also plays all formats of DVD discs without any problems. I highly recommend these units to any one.
Al D'Conti
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Audio Visual Manager / Foxwoods Resort Casino / MGMWe have DVD players scattered throughout a massive property in retail and promotional areas. In the past, after a power interruption, a technician would have to physically walk to each location and power the units on. The units are not located in the most ideal locations. The life expectancy was only several months. We purchased our first Videotel DVD player several years ago and have not touched it again. I have since replaced all the units with Videotel players. The new V2200 is more compact and easier to place in tight areas. It has one simple job – PLAY, REPEAT. It is a great product at an affordable price!
Gregory Houle
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United GrindingI think that this unit has been phenomenal. We used several home based systems that would soon fail and we had almost daily problems. Now that we have switched. I do believe that our failure of DVD front side has never failed.
Amy United Grinding
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KG FitnessWe have 4 different channels in our fitness center that play prere corded content. We used to buy new DVD players almost every month as they would die after 24hour daily use. Now with the industrial DVD players they run nonstop trouble free and are simple for our non technical staff to use. I would highly recommend there (I actually did to another gym) to anyone who needs constant play.
Yehuda Fulda
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Strike Industries, Inc.We have had great success using your Industrial DVD player. We use it for an incredibly simple application, but the durability and reliability of your player is a requirement. I like the new look as well.
Michael E. Black / Vice President
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Skin LaundryFrom the minute I found Videotel on the internet I was excited. Finally something that looked simple and reliable. It literally took 5 minutes from opening the box to get rid of all the previous pain and frustration. I will strongly recommend Videotel to anybody looking for a looping video solution. It's incredibly simple to setup, there is no strain on valuable bandwidth, and best of all it never falters.
Chris Carey / CEO
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Renaissance HotelsWe installed the HD2600 players the same day we received them. I installed the disc, pushed the power button and that was the last time I touched them. They are awesome.
Jeff Becher / Director Of Engineering
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Beechmont Racquet & FitnessWe have the need for DVD’s to run continuously over and over again at our club while people workout. We have tried other DVD players with REPEAT functions, including some expensive models, but it has not been as simple as it has seemed. Videotel seems to have figured it out and made our life simpler.
Lance Atkins, Owner, Beechmont Racquet & Fitness
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Ovation In StoreMoving to solid state media players, the VP71 is now our "GO TO" player for all of our retail and commercial applications where video is looped. I've personally tested the player thinking of worst possible situations, and it's passed them all.
Joe Miklos / Technical Director
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Rainbow SandalsFrom the moment of contact with Videotel they not only provided us with exceptional customer service but, Videotel’s products are incredibly reliable and simple to operate. We chose Videotel’s VP70 series media players to display educational videos to our retail customers and we couldn’t be happier with the solution.
Pat Huber / Director
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New Iceland Heritage MuseumThe New Iceland Museum installed a highly interactive digital signage solution for a new permanent exhibit which included a VP71XD Multimedia Player from Videotel Digital. The player works seamlessly with an interactive panel with LED push buttons and provides high-quality picture and sound. Technical support and customer service were extremely helpful. This player is a definite asset to this exhibit.
Julianna Roberts / Executive Director
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Florida Holocaust MuseumThe Florida Holocaust Museum is using Videotel Digital’s VP70 LTE media players in several exhibits throughout the museum. They provide the quality of video and audio we need, and most importantly, the dependability. We haven’t experienced any downtime with these units due to failure or problems. With our previous solution, we were rebooting and restarting our exhibits at least once a week. These are just what we’ve been looking for!
Florida Holocaust Museum
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"We didn’t purchase the VP71 XD Digital Media Player for our use but rather for one of our clients. They needed a product that would systematically loop corporate videos and marketing materials. The functionality, whereby all they had to do was insert a thumb drive, and the media automatically played with seamless transitions between videos and photos with no disruptive overlay display, proved perfect. They’re beyond pleased. We will happily recommend this product to our other clients."